Our Price Match Promise
We are committed to offering great service and unbeatable value for money. Our
promise to you is that if you find the same product on offer at a lower price at one of our competitors for an identical product, in stock, and sold with the same service conditions we will lower our price to match immediately. Our Price Match Promise even applies up to 48 hours after purchase.
How to claim:
If you've purchased from us online or, if you haven't yet purchased but you have found a better price with one of our competitors (online), you can contact our store via our website or contact our customer services team on email@example.com. In order for us to verify the price, simply provide details of the product with its link, where the product is being advertised at a lower price and the price at which it is being offered for sale. The more information you can provide, the easier it will be for us to verify your price challenge and get you the best price possible!
Terms & Conditions
- The product in question must be new, identical in style, specification, size and color, and offered on the same terms.
- Our Price Match Promise can be claimed against US competitor websites but excluding factory outlets, membership clubs, duty free shops, home shopping channels, auction sites, market stalls, private sales and liquidation (or any other "closing down" or insolvency) sales.
- The competitor website must have the product in stock and available for immediate purchase or delivery.
- We must also have the product in question in stock.
- Gift vouchers are exempt.
- Typographical errors shall not apply. No affiliate, promotional, voucher code or media discount applies. Any other retailer's price match promotion which offers an additional rebate or other benefit for any price matched product is also excluded.
- We must be able to verify the lower price being offered by the competitor to our satisfaction.
- The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
- Our Price Promise applies up to 48 hours after purchase. Proof of purchase will be required, without exception.
- All Price Match Promise transactions are carried out at the discretion of Blacks.
- We reserve the right to withdraw this Price Match Promise at any time.