Friendly Customer Service

At Unicworn; we value customer service as much as we value quality product retail. As such; in
addition to selling top quality unicorn theme T-shirts; we also emphasize on the highest
standards of customer service. We recognize and appreciate your need for value for your
money and that comes with relevant questions and queries about our products and retail and
delivery process. We have a dedicated customer care service to ensure that any such queries
or concerns are duly attended to.

As such; we will…

  • Be professional and positive, helpful and courteous; in all our interactions and dealings with you
  • Be well informed, so that we are able to help you
  • Be effective in listening and responding to you
  • Be fair and support your individual needs


We will set targets to ensure that we…

  • Acknowledge digital enquiries within 24 hours*
  • Answer your query at the first point of contact and if this is not possible arrange for someone who can help to contact you promptly
  • Respond to your enquiry within 10 working days of receipt


We also…

  • Expect you to continue to treat our workforce with respect and consideration
  • Welcome your feedback to help improve our services


Email us at enquiry@unicworns.com or simply contact us via our website contact page for any
questions, queries or concerns you may have. We will be delighted to hear from you.